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How we collect and show reviews
- We invite every paying member to review us towards the end of their journey. We offer no reward for reviewing.
- The scores above include every review whose author agreed to be shown, whatever it says.
- Quotes are in the reviewer’s exact words. We may shorten them or replace a name with [name], never reword them.
- We only hide a review’s words if they name a child, a court or a clinic, include health details, or are abusive or off-topic.
- Some reviewers asked to stay anonymous; their first name is changed and marked.